Why should you choose us for home care?

  • Open to all people – no matter what level of help required
  • All aspects of personal care covered
  • 24/7 care if needed
  • We have committed and experienced Care Workers
  • Fully registered and insured
  • Management of the Company are available to its staff and service-users on a daily basis
  • The Company undertakes free home visits and designs care plans tailored to each individual`s needs
  • A risk assessment is undertaken
  • The Company has a comprehensive Service Quality Assurance programme in place
  • Your views and experiences of all aspects of the service received are important to us and we act upon feedback received
  • The Company has a formal complaints procedure and we strive to resolve any issue to your satisfaction
  • Services provided are in accordance with service user confidentiality, ethical caring and value base
  • Real Care Agency abides by the SSSC Code of Practice approved by the Local Authority and we are registered with the Care Inspectorate (SCSWIS).
A carer laughing with a lady in a wheel chair.

If you would like to discuss all options and avenues further then contact us for a free home visit and assessment undertaken by professionally qualified staff. We will be happy to provide assistance on a range of other services.